Our uncomplicated 14-day return guarantee.
Eligible products may be returned within 14 calendar days of delivery. Items should be unused, unwashed, undamaged, and in their original packaging with tags, labels, and included accessories intact.
For hygiene, safety, or product-specific reasons, certain items may not qualify for return. Perishable goods, opened personal care products, digital products, gift cards, and other clearly marked non-returnable items are excluded.
Returned products must be in a condition suitable for resale. Products showing signs of use, washing, alteration, damage, missing parts, or missing original packaging may be rejected.
Return requests must be submitted within 14 days of delivery using the available return process. You may be asked to provide your order details and relevant information about the product being returned.
Return shipping arrangements depend on the reason for the return and the applicable product policy. Instructions provided for the approved return must be followed to avoid processing delays.
If an item arrives damaged, defective, or different from the product ordered, report the issue as soon as reasonably possible. Photos or other information may be requested to verify the condition.
All returned products are subject to inspection after they are received. Approval of a return does not guarantee an adjustment if the returned item does not meet the stated eligibility requirements.
Approved returns may qualify for a refund or other applicable adjustment according to the order and return conditions. Processing times may vary depending on the return inspection and applicable procedures.
All orders are placed using Cash on Delivery. Because no online payment is collected at checkout, any approved refund or adjustment will be handled through an applicable refund process communicated after the return is approved.
Cancellation may be possible before an order is dispatched. Once an order has entered the delivery process, cancellation may no longer be available and the applicable return procedure may apply.
This Return Policy may be updated periodically to reflect changes in products, services, or operational requirements. The version published on this website will apply to eligible returns.